Before You Buy
A Bath Bench Looks Simple Until It Meets the Tub Edge. Check Fit, Return, and Warranty Before You Buy
Before you buy a bath bench, measure your tub, then get the return, warranty, and fit answers in writing so the first use does not become the first problem.
A bath bench sits across the edge of the tub and carries your parent's weight while they move over the water. It can be bought in an afternoon. The decision lasts much longer. Before you commit, check these things in order.
Local option: New Plan Care gives families in the St. Louis area in-home help so a parent can stay home: companionship, help with bathing and dressing, meals, and overnight care. Call (314) 405-0887.
Measure the tub you actually have
Measure the height of the tub rim from the floor, the width of the rim where the bench will sit, and the depth of the tub floor. If your parent uses a shower stall rather than a tub, measure the stall instead. Note any slope on the rim. A bench that rocks on a sloped edge is not one you can trust.
Ask what fits and what does not
Ask whether the bench adjusts to your rim width and whether the feet make full contact with the tub floor. Ask which side the seat sits on and whether it can be set for left or right entry. Ask whether the seat height can be changed, and who does that. Write the answers down next to your measurements.
Ask about the return before you pay
Ask for the return window, whether there is a restocking charge, and whether the seller takes the bench back if it does not fit the tub. Ask whether the window starts at delivery or at purchase. Get the answer in writing, because a verbal return promise is hard to hold a week later.
Ask about warranty and replacement parts
Ask who handles a cracked seat, a loose fastener, or a broken foot. Ask whether the warranty comes from the maker or the store. Ask whether replacement feet or pads are sold separately and how long they are kept in stock. Ask for a phone number that someone answers during the hours you will need it.
Test the first use together
When the bench arrives, have your parent practice sitting and stepping over the rim with you standing by. Watch whether the bench moves, rocks, or pinches. If anything is off, stop, and call the seller before you put the bench back in its box. Keep the box and packaging until the test passes.
Check what the bench does not solve
A bench does not replace the rest of the bathroom plan. Look at the floor, the tub surface, and where the towels and wall rails are. Medicare's public pages describe what equipment it covers, and bath benches are often not on that list, so check before you assume it will pay for any part of this purchase.