Local help
Who picks up the phone in St. Louis during discharge week
The hospital, Medicare, the county and city aging agencies, and the state lines, with what each call is for and where each number came from.
This page is sorted by the question in your head, not by who runs the office. Every phone number here was read on the organization's own website on September 12, 2026, and each entry links to the page it came from. None of these organizations is connected to this site, and none of them runs the paid placement on it. If a number here ever disagrees with the organization's page, trust the page. In an emergency, call 911.
While she is still in the hospital
The first call for who covers tonight, what equipment is coming, and the after-hours line once she is home. The public main numbers and discharge pages for Missouri Baptist, Mercy Hospital St. Louis, St. Luke's, Barnes-Jewish West County, Barnes-Jewish and SSM Health St. Clare are collected, with links to each hospital's own page, in the West County discharge map.
For a fast appeal if you think she is being discharged too soon. Medicare.gov says to follow the directions on the Important Message no later than the day she is scheduled to be discharged, and that she can stay in the hospital while she waits for the decision. This page does not print a reviewer number because Medicare assigns the reviewer by state and the notice itself carries the right one. Source: Medicare.gov, fast appeals.
St. Louis County, St. Charles County and the city
For family caregivers in St. Louis, St. Charles, Franklin and Jefferson counties. Aging Ahead says its case managers help you assess available resources and support you through next steps, and its Family Caregiver Support Program may offer, as funding permits, in-home respite, adult day services, durable medical equipment, minor home safety modifications, and incontinence or nutritional supplies. Source: Aging Ahead, I'm a Caregiver.
One of 10 Area Agencies on Aging in Missouri, serving St. Louis, St. Charles, Franklin and Jefferson counties since 1973, with meals, Meals on Wheels, senior centers and caregiving services for adults 60 and older. Source: Aging Ahead, About Us.
For a parent who lives inside the City of St. Louis. The city lists information on elderly services, transportation, food services and Medicare. Source: City of St. Louis.
Missouri lines
When you are not sure which agency covers her address. You enter her five-digit ZIP code and the call is transferred to her local Area Agency on Aging. Source: Missouri DHSS, Area Agencies on Aging.
To request Medicaid-funded home and community based services, which Missouri describes as care for people who meet nursing home level of care and are eligible for Medicaid. Source: Missouri DHSS, the three types of care in the home.
Questions about Missouri Medicaid coverage, which is separate from Medicare. Source: Missouri Department of Social Services, Healthcare.
If you believe an older adult is being abused or neglected. Missouri lists the hotline hours as seven days a week, 7:00 a.m. to 8:00 p.m., with online reporting available. Source: Missouri DHSS, Stop Adult Abuse.
Anywhere, any hour
United Way describes 211 as a 24/7 connection to resources and agencies in Missouri and Illinois. Source: United Way 211.
A public service of the federal Administration for Community Living that connects families to services for older adults, useful when you are arranging help from another city. Source: Eldercare Locator.
What is not on this list
No hourly prices, because no public page prints one for private home care. No hospital phone numbers on this page, because they live, with their sources, in the West County map. No fire district or county numbers yet: the St. Louis County older resident programs page did not open for this desk on September 12, 2026, so nothing from it is printed. For hiring a private caregiver, Missouri's health department explains the three types of care in the home, and every source on this desk is listed on the sources page.