Setup
The Lockbox Goes Up in Five Steps: Mount It, Set the Code, Test It, and Track Who Holds It
A key lockbox lets a helper or responder reach your parent's door, so check the rules, mount it solidly, and keep a written list of who has access.
A key lockbox holds a spare key so a helper, a family member, or an emergency responder can get in when nobody is at the door. Mounting one is a small job, but the order matters. If you set the code before you check the surface, you may end up drilling twice.
Local option: New Plan Care gives families in the St. Louis area in-home help so a parent can stay home: companionship, help with bathing and dressing, meals, and overnight care. Call (314) 405-0887.
Step 1: Confirm you are allowed to mount it
If you rent, check the lease or ask the landlord before you drill. If you own the home and belong to an association, check whether its rules cover hardware on the door or frame. Ask the local fire department whether it has a policy on key storage for emergency entry. Some departments ask for one and some do not, so the answer is worth having before you mount anything.
Step 2: Pick the spot and check the surface
Choose a solid surface, usually the door frame or a sturdy post, not thin trim or a storm door. Pick a height you can reach without a ladder and a spot that gets some cover from the weather. Hold the box up before you mark it, and check for wiring or pipes behind the wall. Use the anchors that come with the box, or choose anchors made for your wall type. Brick and masonry need different anchors than wood framing.
Step 3: Mount it
Follow the maker's instructions. Mark the holes, drill to the depth the anchors need, set the anchors, and tighten the screws until the box does not move when you pull on it. Do not overtighten a plastic housing, since a cracked housing will not hold a key securely.
Step 4: Set the code and store one key
Set the code while you stand at the box. Write the code on a card kept with your own records, not on the box and not on the door. Put one key inside and keep nothing else in the box. Do not label the box with the house address.
Step 5: Test it and track who holds it
Open the box yourself, close it, and spin the dial to scramble the code. Then have one other adult open it using only the written instructions, so you know they are clear. Keep a short list of everyone who has the code, the reason they have it, and the date it was last changed. Change the code when a helper stops coming or when someone no longer needs access. The list is what keeps the box useful after the first week.